None of the information below affects your statutory rights. We are UK based and all contracts for the sale of goods entered into by Intackshop on the website will be subject to the laws of England and Wales.
TO QUALIFY FOR FREE POSTAGE INTACKSHOP HAS A MINIMUM ORDER VALUE OF £10
The prices quoted are those ruling at the time of production. Due to circumstances beyond our control, prices may have to be altered up or down, including any alteration to the rate of value added tax. All prices shown are cash prices. All products shown in this service are subject to availability. Acceptance of your order and prices will be confirmed on receipt of your order.
When will my order be despatched?
Orders will be despatched within 48 hours provided we have your items in stock. Items ordered on Friday and over a weekend will be despatched Monday/Tuesday. Items ordered over a Bank Holiday will be despatched the next working day. InTackShop is constantly updated but demand is high and we occasionally run out of stock on popular items. If, for this reason, we cannot despatch your order we will contact you with a revised despatch date.
All items, unless otherwise stated, are free shipping to the UK, postage outside the UK will be at cost and will be advised before processing the order
All items are sent by 2nd class post or Parcelforce, the Spanish boots are sent by overnight courier all free of charge, however if you require any items sending urgently please contact Karen to arrange additional postage charge.
Right to cancel
All orders may be cancelled prior to despatch and all goods can be returned within 14 days for exchange.
Orders received after 14 days or an exchange is not required a credit will be provided minus the original postal cost.
What do I do if an item doesn't fit
Return it to us at Intackshop, 9 Meadowcroft Rise, Bierley, Bradford, BD4 6EP with a covering explanatory letter. We will then arrange to replace the goods with a different size incurring postage charges (contact Karen for postage prices)£15 for Spanish Riding Boots to resend the replacement.
Cheques for additional postage to be made payable to K.Lister
If a different size is not required a credit will be issued minus the cost of the original postage.
Returned goods must be unused and in a saleable condition.
What do I do if an item is faulty when it's delivered?
Return it to us at Intackshop, 9 Meadowcroft Rise, Bierley, Bradford, BD4 6EP with a covering explanatory letter. We will then arrange to either credit you or replace the goods, whichever you prefer.
Who pays the postage on returned items?
If you're returning something because it doesn't fit or it's not suitable, you'll need to pay the postage costs to return it to us. If you'd like us to replace the goods with another size or colour, you will have to pay for the postage for the replacement, (contact Karen for charges) To resend Spanish Riding Boots, which are sent by courier the cost is £15. However, we will refund your postage in full on faulty goods returned.
What do I do if there's any other problem with my order?
If you have any problems with an order from Intackhop, let us know and we will advise you exactly what steps we're going to take to rectify the problem. Write to us at Intackshop, 9 Meadowcroft Rise, Bierley, Bradford, BD4 6EP.
What do I do if an item fails once it's been used?
All goods supplied by Intackshop are covered by the normal manufacturers warranty. If you feel that an item has failed prematurely, please advise us. Write to us at Intackshop, 9 Meadowcroft Rise, Bierley, Bradford, BD4 6EP.
What delivery method does Intackshop use?
Orders over £10 are delivered free of charge to the UK by Royal Mail or overnight courier for the Spanish Riding Boots.
Intackshop take great care with the colours of the products, as they appear online. The limitations of broadcasting may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications may change.
(c) Copyright care of the Intackshop, 9 Meadowcroft Rise, Bierley, Bradford, BD4 6EP. All brand names, product names and titles used in this site are trademarks or trade names of their respective holders. No permission is given in respect of use of any of the above and such use may constitute an infringement of the holders' rights.